Havoc LLC Data and Privacy Policy

Havoc LLC is committed to keeping your data safe and respecting privacy.

This policy explains when and why we collect your data and how we will use it. It also outlines how we will keep it secure. We are committed to processing data in line with the rules and guidelines set out by the United States Federal Trade Commission, CCPA, and the General Data Protection Regulation (GDPR).

We may need to update this policy from time to time so please check this page occasionally to check that you are satisfied with any changes. By using a website, web service or business service owned or operated by Havoc LLC you are agreeing to be bound by this policy.

If you have any questions regarding this policy or the use of your data then please contact privacyofficer@havocllc.com and we will be happy to assist you.

1. Who are we?
   Havoc LLC develops and manufactures electronics and software for business and industrial users. In this policy ‘We’, ‘Our’ or ‘Us’ is used to refer to Havoc LLC (company details listed below) and ‘You’ or ‘Your’ refers to an individual or organization using these services.
   
   
2. How do we collect information?
   By using one of our websites, services or by conducting business with us we will need to collect various pieces of information to operate, communicate or inform you of updates and information regarding the service you are using. Information will be collected through our online services or by contacting us via email or telephone.
   
   
3. What type of information is collected?
   Personally identifiable information will be collected in order to operate as a business. This information might include your name, organization, email address, IP location and information regarding your web behavior or event attendance. Financial information may be collected in-terms of bank or card details regarding the supply of products and services. These will be collected directly by Havoc LLC for account services or securely by a third-party payment processor who has proven to us to provide a safe and secure environment for your information.
   
   
4. How your information is used?
   

   Your information will be used in many ways that will allow us to operate as a business, these include;

   • processing orders
   • purchase and order updates
   • notifications of contract updates and business services
   • request for views or comments regarding our services
   • information regarding attendance and updates to events
   • notifications of new products or services
   • process or grant job applications
   • monitor online usage and behavior
5. Who has access to your information?
   We hold your information securely on our own servers or those of selected third-party services that have agreed to abide by this privacy policy. We will not sell or share your information with any third parties or services that fall outside of our agreed business services with you. This means we will not sell your information for profit or share with marketing agencies for personal gain.
   
   
6. Third parties working on our behalf
   We may pass on your information or ask you to register your information with third party service providers who are working on our behalf. These may include service providers, sub-contractors, agents or other associated organizations for the purposes of completing tasks on our behalf. This may include services such as requesting service reviews or courier services. When sharing information, we will only disclose information required to complete the task and will have agreements in place that ensure these third parties abide by this privacy policy.
   
   
7. Your rights
   We respect your rights regarding your data and your choice about receiving information from us. If you do not wish to receive marketing communications we will make this option available to you either at the point of sign-up allowing you to opt-into these communications or by providing you with a clear option to opt-out at the point of communication.
   
   
8. Working as a business
   

   We aim to support all our customers and consumers to the best of our ability. Supporting such a wide range of individuals means we have many communication rules in place. We may contact you, for example, regarding a product or service you have purchased from us. This type of communication will be a requirement for working with us. We may also contact you for marketing purposes regarding new products or services if we deem you to have a ‘legitimate interest’ in our products or services. In all cases of legitimate interest, we will have a clear and easy method for you to opt-out of these communications. For consumers of our software as a service products we will ask for you to opt-in to our marketing communications. This will ensure we are emailing the right individual ensuring your data is being sent to the correct individual.

    

9. Access to your information
   

   Your information and your privacy is important to us. If your details change, are inaccurate or you would like to review the information we have on our system, please email support@havocllc.com and we will process your request.

   You also have the right to be forgotten. We will abide by this request to the best of our ability but please note that some information will still need to be stored on our system to operate as a business. This information may include contractual, delivery or account information. These will be remembered only for a period necessary to operate. We will process your request within 30 days of receipt of enquiry.

10. Security precautions
    

    All Havoc LLC websites and services covered by this data and privacy policy are built on Amazon Web Services (AWS). AWS provides Havoc LLC and its products and services with the best possible security.

    Details on AWS security are available at: https://aws.amazon.com/security/
    Details on AWS GDPR compliance are available at: https://aws.amazon.com/compliance/gdpr-center/

11. We use ‘cookies’
    

    As with most websites we use cookies to track and maintain behavior regarding the use of our online services. Information regarding these ‘cookies’ can be found on the website.

     

12. Reviews and amendments to this policy
    From time to time we may review and edit this policy so please check back regularly to ensure you are happy with its contents.